To give your customers a discount, simply add the corresponding discount to the shopping cart. Give free discount Tap the Discounts category and select Free Discount. Choose the type of discount: "% percent" or "€ amount" and enter the value of the discount. Add a reason for the discount. Be as clear as possible here, this will make your bookkeepin...

Here, you can find out briefly and concisely what you need to know about working with deposits on your orderbird MINI.  But first: A fancy disclaimer! Attention! Please take note of the following information: orderbird does not offer legal or tax advice.  Everything we write reflects our experience and the experience of our customers. Any informatio...

You create a deposit item directly on your orderbird MINI in the item list. Add a new item as usual and give it a descriptive name, e.g. "Deposit 0.25 bottle" or "Deposit flower bowl €20". If you are working with different deposit amounts, you are able to keep an overview.    Select a default tax rate.     Correct VAT for deposit items Make sure tha...

Before you can use cashless payment with your orderbird MINI, it must first be registered with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to go to the online form and enter your business data there. The most important things at a glance: Attachment Attach t...

An item is not yet in the item list of your orderbird MINI, but the customers are already running into you with it? Then you can sell it via a diverse item with free price entry, or even create it on-the-go during the order process. Jump straight to the guide you need: Individual item name, but only once? Do you absolutely need an individual item na...

You have just registered in MY orderbird, but the MINI does not accept your credentials? If you are getting the message "wrong email or password" when trying to log in, please check the following:  write your email with lowercase letters (even at the beginning!) check if there is a space before or after the e-mail or the password (and if so, delete ...

The TSS export is part of the DSFinV-K export. The TSS export contains the following information: Certificate file ending in .pem or .der . Attention: Please do not open the TSS export file, but forward it unopened to the examiner. The pem or der file is a certificate file that can only be opened by a program from the tax authorities. The serial num...

The first step is the hardest? What nonsense, you're with orderbird! You do two things here: Create your MY orderbird account   If you ordered through our orderbird online shop you will receive a registration email within 30min after your order. Let's check your inbox!Otherwise create your account directly on your orderbird MINI. Then check your inb...

You are trying to activate your Online TSS on MY orderbird and have entered your company tax number, but the system does not accept your tax number? This is certainly due to the format, since each state has its own format for the tax number. However, only the “standard scheme of the states” is accepted for activating the Online TSS. You can easily a...

Thermal rolls measuring 57 mm wide and 40 mm in diameter fit your orderbird MINI. You can also find this information in the receipt roll compartment of your orderbird MINI. You can find suitable receipt rolls here, for example: https://www.gebongt24.de/rolle-suche-ueber-geraet/kassen-Manufacturer/orderbird/orderbird-mini/...

A new day: You enter your store, switch on your orderbird MINI - but it doesn't react and the screen stays dark? Stay calm, take a deep breath and check the following tips one after the other... Is the cable defective? If the MINI won't boot up, it's more often due to a defective charging cable than the device itself. Connect the charging cable with...

X- and Z-report: A Comparison   X-Bericht Z-Bericht Shift open closed Data can be changed yes, transactions can be refunded no changes are possible anymore, not by the user and not by orderbird tax compliant no yes X-report The X-report is an interim report of a checkout day. All transactions are recorded in it. Since you can also reopen receipts du...

On MY orderbird > [Invoices] you will find an overview of all invoices that you have issued in the orderbird MINI. The invoices are stored there for 10 years in compliance with the tax office. Finding an invoice Go to MY orderbird > [Invoices] Now you will see all your bills in chronological order, starting with the most recent bill.    To fin...

All items that you are selling, you also create as items on your orderbird MINI. To keep an overview, you sort your items into folders. That way you can find everything much faster. Let's go! Thematically very appropriate: If you work with DATEV account assignments, take a look here: 1. Setting up DATEV - Let's get started . 1. Folder Adding a folde...

Your orderbird MINI does no longer play along and a replacement of your favorite is inevitable? Even it's not nice, it's at least no problem (within the warranty). Find out now what is important for exchanging and putting into action a brand new orderbird MINI: The exchange If nothing helps, we will initiate an exchange of your orderbird MINI. You r...

You need to check the accounting of your bank account? Then the Worldline payout overview will surely help you! Log in to reports.bambora.com with your Worldline credentials. Click on "Payouts" at the top. Here you can view Worldline's payouts and download them to your computer in PDF or Excel format.  You will see an overview of all payouts. Now se...

Here you will find all current TSS certificates to download and forward to your tax office or tax advisor. The CSP-L component (Cryptographic Service Provider Light) has been certified by the BSI with certification number BSI-DSZ-CC-1153-2021 . Download CSP-L certificate as PDF   The fiskaly SMAERS (Security Module Application for Electronic Record-...

If your customers ever pay by bank transfer, or you want to book external payments, e.g. orders from the online store, delivery service, etc., in your orderbird MINI, you can use the "Invoice" payment type. To be able to select "Invoice", you have to activate the payment in the settings first: Manage payment methods.  How to create an invoice on you...

Create user profiles for your employees on your orderbird MINI and assign them roles with rights. Open the [Menu] > [Settings] > [User management] > [Manage users] on the device. Create new users Tap on "Add user" at the bottom Enter a name - it must be unique. Set a PIN for the user and enter it a second time for confirmation. Assign right...

You can find your company's tax number in the upper left corner of your last tax assessment notice from the tax office or on the tax number notification letter from the tax office. You can also ask your tax advisor. What does the tax number look like? Depending on the federal state, the tax number has ten to eleven digits. You can recognize the tax ...

In order to have a quick overview of how your business is doing at any time, you can find your sales data clearly visualized on [MY orderbird] > [Sales dashboard]. The Sales Dashboard You can visualize your sales by day, week, month or year. For example, you can always send a monthly report to your tax consultant at the end of the month. Alternat...

This is how you insert a new receipt roll in the orderbird MINI: Turn your orderbird MINI to the back. Pull the small silver flap to open the receipt roll compartment.  Take out the empty cardboard roll and put in a new one. The paper must run over the roll as shown in the picture in the receipt roll compartment. ...

What is a cash book? In a cash book you enter the opening and closing balances of your cash, as well as cash withdrawals (e.g. payment for a delivery) or deposits (e.g. change) that you make in your cash register. Do I have to keep a cash book? According to the Application Decree for the Fiscal Code (AEAO) § 146, paragraph 1.4, a cash book must be k...

Your card payment has been activated, and you have received a confirmation email from us and Worldline? Congratulations! As soon as you have created a password for your Worldline account, you can log in to reports.bambora.com and view, download and manage your saved data as well as your sales and transactions. This page gives you an overview of wher...

If you would like to deposit a new bank account for the debiting of your license with orderbird, you can easily do this at MY orderbird. No more worries about forgetting to pay your license on time. Important: Changing your bank details via MY orderbird only affects the license. If you want to change your bank details for Worldline payments, you can...

  Send us a message and tell us: the wrong email you entered your correct email address We will correct the email for you and send a new registration link to you. ...

That's us :)! We advise you on all topics related to your card payment, such as payouts, billing, contract data and conditions. Chat with us in MY orderbird or on your MINI device itself or send us a message. Something is wrong with the billing? We will gladly check it! If you want us to check a billing period, we need the following information and ...

Set the default mode for your sales and set whether you want to allow switching between In-House and Take Away sales or allow only one sales mode. Go to Settings > Orders & Taxes. Move the slider to allow (blue) or disallow (gray) switching between in-house and Take Away sales. If you don't allow it, only one mode will be displayed. Select wh...

The “Kassensicherungsverordnung” (KassenSichV) has been in force in Germany since January 1st, 2020, and with it the obligation to issue receipts. You are legally obliged to offer every invoice to your customers in printed or digital form. This is how you fulfill the obligation to issue receipts with your orderbird MINI Make sure that your receipt c...

You have set up your MY orderbird account, but now the login no longer works?  Here are three tips that have often helped: Write your email address exactly as you did when you registered for MY orderbird. Please keep in mind, that the email address is case-sensitive. Make sure that no spaces are used (e.g. at the beginning or end). Forgot your passw...

Go to Settings > Language and choose English or German:...

You created an account on your orderbird MINI but did not receive any email to activate your account? This is what you can do: Sometimes it takes a while for the activation email to arrive. Please check again in a few minutes. Did you also check your spam folder? Still not there? Send us a message and we will help....

After activating your online TSS in Step 1 - Set up your MY orderbird account and activate the online TSE in one step! better make sure that your TSS is active. Click on "TSS" in the menu on the left in MY orderbird. There you see the status of your online TSS: If there is a green dot next to the serial number of the Online TSS, then everything is r...

You want to use the DATEV export to make your bookkeeping easier? Great, you can use this guide on where and how to store the DATEV accounts for your orderbird MINI. Get your tax advisor on board We recommend that you discuss with your tax advisor and/or accounting department which account numbers are the right ones for your business. It is helpful ...

Hide folders that you don't need at the moment to make your item list clearer. This is useful, for example, for seasonal business or special offers. Go to Menu > Item List > Folders. Tap on the eye symbol at the top right to set which folders you want to hide.   Hide folders by dragging the slider behind the folder to the left. The slider turn...

Do you find the rounding of the VAT rates on the invoices to your guests or on the z-report strange? Then there is now the all-clear: VAT will always be calculated correctly! And now to explain how it is calculated: In the orderbird MINI, the VAT is calculated for each item and at the end of an invoice all calculated VAT rates are added up . Compare...

You have an urgent problem or question? Then use the orderbird MINI chat to reach us as quickly as possible. Quick answers in the chat on your orderbird MINI You can reach us directly via the chat in your orderbird MINI under Menu > Help and Feedback.    In the MINI chat we will gladly help you with simple questions about usage and all other requ...

Are you happy with your MINI and want to share the joy? And earn €50 in the process? Then convince other businesses to also get an orderbird MINI. If they use your personalized QR code, you'll both receive €50 as a referral bonus! Tap on [Menu] > [Recommend MINI] to get your personalized QR code. You can also print out the QR code for later use a...

If you have not defined a DATEV account for some fields in the DATEV settings, the empty DATEV fields will be filled with DATEV accounts of the SKR 03 by default. These look as follows: Transit account number: 1361 Tip account number: 1362 Cash payment: 1365 Card payment: 1367 Voucher: 1369 Folders and items, regular VAT = 19 %: 8402  Folders and it...

You want a detailed overview of your Worldline transactions? You can get it online directly from Worldline, anytime! Please note that Worldline does not send you a separate statement and no tax is charged on the transaction fees. The detailed reports you can download online are sufficient for accounting purposes. Let's go Log in to reports.bambora.c...

As soon as you have finished the shift in your orderbird MINI, you can no longer refund a transaction. You have three options for refunding after the shift ended. Book a negative price and pay out the amount in cash Tap [€] (at the top of the orderpad). Enter the amount of the refund. Tap [+/-] in front of the entered amount to switch to minus. Sele...

Woah, please turn off the flashlight! To stop overloading your light-sensitive eyes with the display of orderbird MINI, because: "Quite uncomfortable in dim places or at late hours!", there's now the dark mode! Activate it in the menu > [Settings] and let your eyes breathe a sigh of relief... Now everything is dim and nice. Light sensitives will ...

If you want to add a comment or a note to the receipt when ordering, e.g. a customer number or a special request when ordering, you can do this immediately - right when you place the order or in the shopping cart. While you are booking Long tap on an item in the item-overview.  Then tap on "Add a comment on the item..." and enter the comment or your...

Everything in life changes, so do email addresses. This is what you do if you want to have a different email address for MY orderbird. Email us from the current MY orderbird email address, in which you tell us the new MY orderbird email address. It looks like this:   "I hereby request that my current MY orderbird email address, oldAdress@provider.xy...

On MY orderbird you will find the DATEV export for your tax advisor. Log in to MY orderbird with your access data. Go to Data export > DATEV. The DATEV export is automatically created every month for your company. Click on the arrow at the end of the line to download a DATEV export. You can save the export on your computer and forward it by e-mai...

Log in to MY orderbird and go to Settings > DATEV Details . STEUERBERATER_INNEN E-MAIL ADDRESS : Enter the e-mail address of your tax consultant here, to which your DATEV export should be sent at the beginning of the coming month. Check the box below. Click Next below. Complete!...

You have changed your opening hours or want to advertise new offers? This is how you keep your receipt up to date, directly on your orderbird MINI: Go to the menu on the orderbird MINI and tap on [Settings] > [Receipt].  You can configure: Comply with KassenSichV by printing? Then activate "Always print a receipt". Save paper? Then change the tex...

Congratulations on the purchase of your external barcode scanner! In order to scan and book at lightning speed, you can connect your scanner to your orderbird MINI via the docking station. You can also find the instructions directly on your orderbird MINI in [Menu] > [Help] > [Quick Tutorials] at the very bottom. Set up Let's start with cable ...

Your customers prefer to transfer the invoice amount and ask you for an invoice with details of your bank details? No problem - on MY orderbird you can (also retrospectively!) change the information that is displayed on your invoices. For example, adjust the recipient data or enter the service period, the payment term, your bank details or your e-ma...

In case you need a hospitality receipt, it's just one login away at MY orderbird. Log in and click on "Invoices". You can send the invoice by email via the letter icon in the "Action" column, and your invoice already has a hospitality receipt on it! Can I deactivate the hospitality receipt somehow? Yes, check this out: Edit invoice form  Can I perso...

Would you like to save more paper? Then use the e-receipt on your MINI! Important: Please contact our support team via email or chat and let us know that you would like to use the digital receipt. We will gladly activate this feature for you. What is an e-receipt? The digital receipt is the environmentally friendly alternative to the paper receipt. ...

Go to MY orderbird > Invoices. To download an invoice, click on the down-arrow at the beginning of the relevant line. The invoice will be downloaded as a PDF and you can then save or print it out....

Switch on Press the power button on the right side of your orderbird MINI and hold it for a few seconds. The device is starting, the display lights up, and the card slot at the bottom glows blue. Switch off Press the power button and hold it for a few seconds. Tap on "Power off" and tap again to confirm. Your device will shut down. Restart Press the...

Go to [MY orderbird] > [Invoices]. Click on the small letter at the beginning of the corresponding line. Then enter the email address of your customer to whom the invoice should be sent. Your customer will receive the invoice by email as a PDF attachment....

Since December 1st, 2022 there have been two different versions of the MINI - MINI Version I and MINI Version II. What is the difference? Version II has an integrated barcode scanner on the top side of the device. How do I find out which version I have? Version II has a dark rectangle in which the barcode scanner is located, Version I has just the "...

Yes, in three easy steps it's done! Log in to your MY orderbird account and go to  Settings > DATEV Details. TAX ADVISORS E-MAIL ADDRESS: Enter the e-mail address of your tax advisor to whom your DATEV export should be sent at the beginning of the coming month. Check the box in the line below. Click on "Continue". Done!...

You can sell your items in no time. Open the day in your orderbird MINI and you're ready to go... Tap on the desired item to add it to the shopping cart. Add more items if needed.    Default or custom price For items with custom price you can choose the default price or enter a custom price:  This way you can add the same item with different prices ...

Do you feel it already - the wonderful feeling of working in compliance with the KassenSichV ;) ? The next step will help you to increase sales in your business: make your customers' cards glow! Time to get ready for card payments with the orderbird MINI! You will receive an email to register for cashless payment with our partner Worldline after you...

In this article, you will learn how to create and bill single-purpose vouchers in orderbird MINI. Attention! Please take note of the following information: orderbird does not offer legal or tax advice.  Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be consid...

You've changed your logo? Or the text size on your receipt? Then don't wait until the first invoice, print a test receipt. Go to [Menu] > [Settings] > [Receipt] and tap on [Print test receipt] at the bottom....

Duration of the warranty Initial warranty: 1 year for replacement devices: at least 90 days or until the initial warranty expires Please note that the following actions will void the warranty: Unauthorized installation of new software on the orderbird MINI. Damaging or removing the "No Tear" sticker on the left side of the orderbird MINI. Manual dam...

For some industries or services offered, our card payment partner company Worldline requires additional documentation. Here you will find an overview and can check whether your industry or services are included. Cosmetic Treatments If you offer the following services: tattoos, Permanent make up of any kind, microneedling, Botox and/or fillers Then y...

You know the name of the item, but don't remember in which folder you put it? Use the search! Tap the magnifying glass to the left of the shopping cart ... … and start typing the item name. When the item you're looking for appears ... ... tap on it to add it to the cart!...

Go to Settings > Display > "Turn display off after" and select one of the offered intervals from one minute to 30 minutes:...

You have a problem printing your receipts? Here you will find the possible scenarios and the solution: The receipt is empty Are you using thermal paper? The thermal printer is using means of heat to print, which is only possible on thermal paper. Check if the receipt roll is inserted correctly! Pay attention to the illustration in the receipt roll s...

You can protect your orderbird MINI from unauthorized access by activating the PIN lock. Open Menu > [Settings] > [PIN Lock]. Enable PIN lock and set a code. Choose when your orderbird MINI should be locked....

If you want to return a deposit, you select the deposit item you want to return. Select the appropriate item, e.g. "Deposit 0.25 bottle" or "Deposit flower bowl 20 €". Select "Deposit returned". Return the corresponding amount. Done. This is how the deposit return is displayed on the receipt: With 19 % VAT With 0 % VAT...

Enter Menu > Settings > Start orders in to set whether you want to start selling your items in the default view – in the overview of your item list – or in the last opened folder. With this setting, you can save a lot of time if you mainly sell items from one folder. If you change the setting to "Last opened folder", you will always start the ...

WIRELESS INTERNET ACCESS If available, you can easily connect your orderbird MINI to the Wi-Fi. To connect your device to the Wi-Fi, go to the main menu on the top left > [Settings] > [Wi-Fi Settings]. Mobile network The orderbird MINI is delivered with a SIM card already inserted. The network from our provider Truphone is available to you thr...

Your TSS is an online-TSS. You therefore need a permanent internet connection. According to the cash register security ordinance (KassenSichV), all receipts must have a signature. Thanks to the SIM in your orderbird MINI, this is easier than having to rely on Wi-Fi alone - except for wireless gaps and the like. What happens in case of problems with ...

Attention! Please take note of the following information: orderbird does not offer legal or tax advice.  Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be considered legal or tax advice. Therefore, it may be that this approach is not applicable to you and you...

With quick checkout, you skip the payment overview window and simply select the payment method by selecting the correct payment method and tapping the button. Go to Menu > Settings > Payments and activate "Enable quick checkout" at the bottom to activate quick checkout and bill customers in no time. This is what quick checkout looks like in ac...

All your crowd favorites in one place to save you time booking? Say hello to your Favorites folder! Open [Main Menu] > [item list] Tap on [All Items] to choose from the item list, or on [Folder] to go to the items via folders. Tap on the item.  Swipe down to the [item list] subfolder and tap on it. Enable “Add to Favorites”.  Tap [Save] and you'r...

As a cash register system manufacturer, we adhere to the specifications of the tax authorities, which is why the DATEV export created by orderbird MINI is structured according to the principle of double-entry bookkeeping. All cash and non-cash payments are booked from the revenue accounts (=your folders) against a clearing account (=transit account ...

You only accept card payments and are tired of mistyping when paying because the cash button is in the way? Or you sell vouchers and want to activate them as a payment method? No problem! This is how to do it: Open Menu > [Settings] > [Payments]. Activate or deactivate the payment methods you would like to use - or not. Only card payments will...

To make full use of your orderbird MINI, do activate card payment with our partner Worldline. This way you can reach even more customers and increase your sales. All information about cashless payment with orderbird MINI and Worldline can be found on this page. The conditions at a glance No minimum turnover Transaction fees: 1.75%, no other hidden f...

If the tax audit is spontaneously on the mat, you can now say "Don't panic!". All your sales data is archived neatly and orderly in MY orderbird, and you can also make it accessible to the tax audit with just a few clicks. Go to [MY orderbird] > [Data exports] > [GoBD]. Specify the required period, enter the email address of the examination of...

You are looking for an orderbird invoice? No problem! Because from now on, you can simply download your orderbird invoices  at any time in the service portal via MY orderbird. For this, you need a PC or laptop to be able to save them directly. Let's go Log in to my.orderbird.com with your MY orderbird access data via your PC/laptop. Click on Setting...

You can find the latest procedural documentation (Verfahrensdokumentation) for your orderbird MINI for a checkout at the end of the list here! Simply download the process documentation as a PDF. To open and read you need the free Adobe Acrobat Reader or, if you have a Mac, use the "Preview" program, which is installed by default on every Mac. MINI b...

Assign DATEV accounts for the different payment types on MY orderbird so that you or your tax advisor can evaluate your sales separately by payment type. Please note: Changes to DATEV account numbers will not be effective until September 1, 2021, for a clean change in reporting at the beginning of the month. Go to MY orderbird > Masterdata > P...

You need a detailed overview of the individual transactions? Then just read on... Let's go Log in to reports.bambora.com with your Worldline access data. Now click on "Sale".  Under "Sales" you can view the individual invoices from your business that have been paid without cash:  Of course, you can also call up details of a transaction here. Click o...

You can set DATEV accounts for the turnover of your folders and items in your orderbird MINI, and download the DATEV exports via MY orderbird. Please note!  The changes to the DATEV account numbers are effective immediately. Please discuss with your tax advisor whether it is better for you to make the changes at the turn of the month. Define DATEV a...

The orderbird MINI Version II has an integrated barcode scanner at the top of the device. Scanning items Make sure, that the screen is switched on. Press the button labeled "SCAN" on the left side of your MINI. The barcode scanner at the top is now active and you can scan the item(s).  ...

If you want to really scrutinize your sales data, you can download it as a CSV file from MY orderbird to your computer and then analyze it further in the spreadsheet program of your choice. What is the CSV format? The CSV file format stands for "Comma/Character-separated values" and describes the structure of a text file to easily store or exchange ...

Everything is in flow and changing - even your item range and buying behavior. Set the order in which your folders and items should appear - less scrolling means more selling time. Change the order of the folders Open Menu > [item list] > [Folders]. Tap on the icon in the upper right corner. Hold down [=] to the right of the folder name and dr...

You have accidentally denied the printout of the receipt or need a copy of the receipt? As long as you have not yet closed the day in your orderbird MINI, you can print out a copy of the receipt directly on the device. This is how it works: Open [Menu] > [Transactions]. Tap on the receipt you want to print. Tap on [Print]. As you can see at the t...

100% discounted items are not included in the DATEV export, as they do not generate sales. To analyze the number of full discounts given, please use the detailed report on MY orderbird and then the "Turnover" and "Discounts" tabs....

When paying by card, you have several possibilities to charge a card. The fastest and easiest for you and your customers is contactless payment. This is also possible via smartphone apps and smartwatches. Contactless payment Using an app or cards that have the NFC symbol, a contactless payment can be made. Here's how: Select the payment method “card...

If you want to book cash payments on the orderbird MINI, you can do this using a negative amount. Please keep in mind Negative amounts are not listed separately in the reports, but are offset against the sales of the cash register day. This means that the report only contains the sum of income and expenditure.   This is how you post a negative amoun...

On MY orderbird > Settings > DATEV details you can define the basic settings for your DATEV export. Ask your tax advisor for help to find out which DATEV accounts are the right ones for your business. Please note: Changes to DATEV account numbers will not be effective until September 1, 2021, for a clean change in reporting at the beginning of...

Calculating in the head is not one of your strengths? Why not using the change calculator for cash payments? Go to [Main menu] > [Settings] > [Payments] to activate or deactivate the calculator. And this is how you use the change calculator: Tap on [Charge] to enter the shopping cart. Select your cash payment method. Now the change calculator ...

Booked is not yet bought. If you have made a mistake or the customer spontaneously changes his / her mind, you can easily implement the change in the shopping cart. Tap on the shopping cart in the upper right corner to manage the items in the cart. Tap on an item and you can change the quantity. You can delete items from the shopping cart by swiping...

In the event of a change of the company's name or ownership or the resale of the orderbird MINI, you must cancel your current orderbird MINI account. Afterwards, you have to create a new account. Step 1 | Cancel your current account At orderbird Write us a short message via mail or chat, ... on which date you would like to cancel your account, to wh...

orderbird MINI comes with an already included online TSS. As soon as you have entered all data on MY orderbird, you can print TSS-signed receipts! But what exactly does a signed receipt look like? This is what a KassenSichV-compliant receipt looks like:   The QR code contains all the relevant information for the tax audit to check the receipt for co...

Should custom discounts only be offered by you or your representative? Then restrict offering them.  This is how it works ... Log in as an admin. Tap on [Menu] > [item list] > [Discounts].     Tap on [] at the top, hide Custom Discount and tap on [SAVE].    Done.     All employees can now only apply the saved discounts and cannot provide a cus...

Since July 2023 you have the possibility to set prices and tax rates in your item list via the folders. These can then be inherited by the items in the folder. This is how it works Step 1: Set prices and tax rates in the folder. In your MINI, go to Menu > Item list > Folder. Create a new folder or tap on one to edit it. Now, in addition to nam...

Just sold an item and got it already returned? No problem on the same shift in your orderbird MINI! Open [Main Menu] > [Transactions] Open the relevant invoice. You can recognize them by the receipt number. Tap [Refund]. You can only refund an invoice in full, not individual products! Provide a reason for the chargeback. You can choose from "Mist...

Before you can use the cashless payment option with your orderbird MINI, you have to fill in the agreement with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to get to the online form and enter the requested information. The most important points at a glance: ...

You wear your sunglasses at night or when using orderbird MINI? Not anymore with 2.0! Give your sunglasses a break and conveniently adjust the display brightness of your orderbird MINI in Menu > [Settings] > [Display]. ... by the way this is a hot combo with Darkmode !...

Fill the roles of your employees and collaborators with life and assign rights to the roles. On the orderbird MINI, go to [Menu] > [Settings] > [User management] > [Manage roles]. Create new role Tap on "Add role" at the bottom  Set a name for the role.  Set permissions for all users assigned this role. Choose from the following: Manage ite...

You made it to the last step! Congratulations on successfully setting up your orderbird MINI! Now is the time to activate your license, and you will be ready for your customers! Just open your first checkout day and your license will start automatically. Make a few test bookings to familiarize yourself with the orderbird MINI. To do this, book a few...

Before you can use the card payment option with your orderbird MINI, you have to fill in the agreement with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to get to the online form and enter the following information. The most important things at a glance: Atta...

How do users of orderbird MINI activate the TSE for their cash register? An online TSE (cloud-based solution) must be activated by the operator (user) of the cash register for the orderbird MINI. orderbird MINI users log in to activate the online TSE via the “my.orderbird.com” backend belonging to the checkout app. Online TSE and certification The o...

You have received a letter from the tax office asking you to submit documents for the cash register audit.   No problem! You'll need this: Current cash book for a specified period There is currently no integrated cash book for your orderbird MINI. That means you submit your own cash book. This can be a classic cash book on paper, or a program that y...

Starting The monthly license - the flexible standard To work with orderbird MINI, you need a license. By default, the orderbird MINI runs with a monthly license. This is activated automatically as soon as... you create your account on MY orderbird and you have started your first checkout day on the orderbird MINI. The fee for the monthly license is ...

You would like to fulfil the receipt output obligation of the KassenSichV always in paper form? Go to Menu > Settings > Receipt and select [Always print receipt] to print a receipt automatically after each transaction. You will then not be asked each time whether a receipt should be printed or not....

Time for a level up for your orderbird MINI? Then take a look at what we have to offer and what helps you most in your daily work! Cash drawer You can use any manual cash drawer that does not need a connection to a printer or similar to function. Compactness sometimes comes with limitations so your orderbird MINI does not have a separate connection ...

This is how to put the company logo on the receipts and reports: Login to MY orderbird and go to [Settings] > [Business]. Click on the picture "Upload logo" and choose the file from your computer or smartphone. Please pay attention to the following key points: JPEG or PNG format. The logo must be at least 900 pixels long. The logo must not be lar...

Final spurt! Now all that's missing is your signature / the signature of all owners. By clicking on the button "Sign digitally" in the online form of Bambora (Worldline) you will be automatically redirected to the signature page. Otherwise, please go to your mailbox and click on the link in the email which was sent to all signers. Let's go Click on ...

Welcome! Thank you for purchasing orderbird MINI and welcome to the world of orderbird! Before you dive into business, let's set up your new orderbird MINI, so it can support you in your everyday work. In just six steps, you'll achieve great happiness and become the Master of MINI! So grab a drink, get your laptop, turn on your orderbird MINI and qu...

Are you also happy about a tip? When entering the tip, you have the choice between three freely definable percentages or a free entry. How to set up Activate the query in [Menu] > [Settings] > [Tipping]. Activate the tip input for your desired payment methods. Please keep in mind, that tipping is not possible with vouchers. Set three card paym...

In this article, you will learn how to create and bill single-purpose vouchers in orderbird MINI. Attention! Please take note of the following information: orderbird does not offer legal or tax advice.  Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be consid...

Woohoo! The registration stuff is done! Congratulations on that and also, now is a good time for a new drink. Now let's get started on the orderbird MINI! Just remember to keep your drink at a safe distance from the device. ;) Welcome • Willkommen When you start your orderbird MINI for the first time, you can decide whether you want to work with an ...