You have an urgent problem or question? Then use the orderbird MINI chat to reach us as quickly as possible.

Quick answers in the chat on your orderbird MINI

You can reach us directly via the chat in your orderbird MINI under Menu > Help and Feedback.

We are happy to help you with simple user questions and all other queries where we do not exchange confidential data. For this kind of information the chat on MY orderbird is recommended.

Chat on MY orderbird for confidential information

You can talk to us about anything via the chat in MY orderbird :).

1. Log in to your MY orderbird account and click on "Chat" in the bottom right corner.
2. Enter your name, your email and how we can help you - and let's go...

If you contact us outside the regular chat hours (Monday to Friday, 10 am to 4 pm), your request will be forwarded to us via email.

Enter your message / request:

We will get back to you as soon as possible!