orderbird MINI Knowledge Base

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Knowledge Base PRO
  • Contact us
English (US)
US English (US)
DE German
orderbird

orderbird Support

knowledge@orderbird.com

9

Article
Last Month

orderbird articles

All Categories
  • All Categories
  • Starting
  • Working
  • Analyzing
  • Cashbook
  • Updating
  • Account and Hardware

Notification Requirement for the Technical Safety Equipment (TSE) in Germany

Published October 31st, 2024 by orderbird Support

If you would like to report the notification of your cash register with TSE to the tax office yourself, you can find the Federal Ministry of Finance's instructions for completing the notification on electronic recording systems (eAS). Not sure if the notification has already been submitted? Log in to MYorderbird.de and click on the menu item “TSE”.

3574 Views 1 min

Change of VAT Rates 2026 (GER)

Published November 27th, 2025 by orderbird Support

Regarding Legal and Tax Advice Regarding Legal and Tax Advice Please note: orderbird does not provide legal or t Regarding Legal and Tax Advice Please note: orderbird does not provide legal or tax advice! Everything we write reflects our experience and the experiences of our customers. Any information related to legal or tax aspects should not be co

1118 Views 1 min

Fulfilling Your Notification Obligation (Mitteilungspflicht) with the orderbird Registration Assistant

Published June 30th, 2025 by orderbird Support

Want to register your POS system with the tax office in accordance with the German “Kassensicherungsverordnung” (KassenSichV)? But the official instructions from the Federal Ministry of Finance for eAS reporting aren’t helping you? Then use the orderbird Registration Assistant in MY orderbird to fulfill your reporting obligation in just a few clicks

2280 Views 1 min
Load More

About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00 Uhr
Tuesday: 09:00 - 18:00 Uhr
Wednesday: 09:00 - 18:00 Uhr
Thursday: 09:00 - 18:00 Uhr
Friday: 09:00 - 18:00 Uhr
Saturday: Geschlossen (außer Notfall-Support)
Sunday: Geschlossen (außer Notfall-Support)


© 2026 orderbird GmbH
  • Imprint
  • Privacy Policy
  • Legal Notice
Expand

Translation Unavailable

This article is currently available only in German. You are viewing the German version.