Important things if you change the name or the ownership of your company or sell your device
In the event of a change of the company's name or ownership or the resale of the orderbird MINI, you must cancel your current orderbird MINI account. Afterwards, you have to create a new account. Step 1 | Cancel your current account At orderbird Write us a short message via mail or chat, ... on which date you would like to cancel your account, to wh...
Question, problem or feedback? Chat with us!
You have an urgent problem or question? Then use the orderbird MINI chat to reach us as quickly as possible. Quick answers in the chat on your orderbird MINI You can reach us directly via the chat in your orderbird MINI under Menu > Help and Feedback. In the MINI chat we will gladly help you with simple questions about usage and all other requ...
Change your bank information in MY orderbird
If you would like to deposit a new bank account for the debiting of your license with orderbird, you can easily do this at MY orderbird. No more worries about forgetting to pay your license on time. Important: Changing your bank details via MY orderbird only affects the license. If you want to change your bank details for Worldline payments, you can...
I did not receive the activation email
You created an account on your orderbird MINI but did not receive any email to activate your account? This is what you can do: Sometimes it takes a while for the activation email to arrive. Please check again in a few minutes. Did you also check your spam folder? Still not there? Send us a message and we will help....
I cannot log in to MY orderbird
You have set up your MY orderbird account, but now the login no longer works? Here are three tips that have often helped: Write your email address exactly as you did when you registered for MY orderbird. Please keep in mind, that the email address is case-sensitive. Make sure that no spaces are used (e.g. at the beginning or end). Forgot your passw...
Your orderbird invoices in MY orderbird
You are looking for an orderbird invoice? No problem! Because from now on, you can simply download your orderbird invoices at any time in the service portal via MY orderbird. For this, you need a PC or laptop to be able to save them directly. Let's go Log in to my.orderbird.com with your MY orderbird access data via your PC/laptop. Click on Setting...
How to change your MY orderbird e-mail address
Everything in life changes, so do email addresses. This is what you do if you want to have a different email address for MY orderbird. Email us from the current MY orderbird email address, in which you tell us the new MY orderbird email address. It looks like this: "I hereby request that my current MY orderbird email address, oldAdress@provider.xy...
All about your license
Starting The monthly license - the flexible standard To work with orderbird MINI, you need a license. By default, the orderbird MINI runs with a monthly license. This is activated automatically as soon as... you create your account on MY orderbird and you have started your first checkout day on the orderbird MINI. The fee for the monthly license is ...
The EU Data Protection Regulation (GDPR) - Information and DPA download
Since May 25, 2018, the regulation for the protection of the data of European citizens has been in force: the EU General Data Protection Regulation (GDPR). As part of the GDPR, you as an entrepreneur are also obliged to ensure that the personal data of your employees and your guests (e.g. name, address, telephone numbers) are protected and processed...