Getting started? No big deal!
Welcome! Thank you for purchasing orderbird MINI and welcome to the world of orderbird! Before you dive into business, let's set up your new orderbird MINI, so it can support you in your everyday work. In just six steps, you'll achieve great happiness and become the Master of MINI! So grab a drink, get your laptop, turn on your orderbird MINI and qu...
Step 1 - Set up your MY orderbird account and activate the online TSE in one step!
The first step is the hardest? What nonsense, you're with orderbird! You do two things here: Create your MY orderbird account If you ordered through our orderbird online shop you will receive a registration email within 30min after your order. Let's check your inbox!Otherwise create your account directly on your orderbird MINI. Then check your inb...
Step 2 - Activate your card payments with Worldline
Do you feel it already - the wonderful feeling of working in compliance with the KassenSichV ;) ? The next step will help you to increase sales in your business: make your customers' cards glow! Time to get ready for card payments with the orderbird MINI! You will receive an email to register for cashless payment with our partner Worldline after you...
Step 3 - First Login on your orderbird MINI
Woohoo! The registration stuff is done! Congratulations on that and also, now is a good time for a new drink. Now let's get started on the orderbird MINI! Just remember to keep your drink at a safe distance from the device. ;) Welcome • Willkommen When you start your orderbird MINI for the first time, you can decide whether you want to work with an ...
Step 4 - Add your item list: Folders and items
All items that you are selling, you also create as items on your orderbird MINI. To keep an overview, you sort your items into folders. That way you can find everything much faster. Let's go! Thematically very appropriate: If you work with DATEV account assignments, take a look here: 1. Setting up DATEV - Let's get started 1. Folder Adding a folde...
Step 5 - Activate your license and start testing!
You made it to the last step! Congratulations on successfully setting up your orderbird MINI! Now is the time to activate your license, and you will be ready for your customers! Just open your first checkout day and your license will start automatically. Make a few test bookings to familiarize yourself with the orderbird MINI. To do this, book a few...
I can't log in to orderbird MINI!
You have just registered in MY orderbird, but the MINI does not accept your credentials? If you are getting the message "wrong email or password" when trying to log in, please check the following: write your email with lowercase letters (even at the beginning!) check if there is a space before or after the e-mail or the password (and if so, delete ...
The obligation to issue receipts in Germany (Belegausgabepflicht)
The “Kassensicherungsverordnung” (KassenSichV) has been in force in Germany since January 1st, 2020, and with it the obligation to issue receipts. You are legally obliged to offer every invoice to your customers in printed or digital form. This is how you fulfill the obligation to issue receipts with your orderbird MINI Make sure that your receipt c...
Which version of the MINI do I have?
Since December 1st, 2022 there have been two different versions of the MINI - MINI Version I and MINI Version II. What is the difference? Version II has an integrated barcode scanner on the top side of the device. How do I find out which version I have? Version II has a dark rectangle in which the barcode scanner is located, Version I has just the "...
Warranty and Care
Duration of the warranty Initial warranty: 1 year for replacement devices: at least 90 days or until the initial warranty expires Please note that the following actions will void the warranty: Unauthorized installation of new software on the orderbird MINI. Damaging or removing the "No Tear" sticker on the left side of the orderbird MINI. Manual dam...
Application for card payment: Sole trader & GbR
Before you can use the cashless payment option with your orderbird MINI, you have to fill in the agreement with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to get to the online form and enter the requested information. The most important points at a glance: ...
Application for card payment: companies with trade register entry
Before you can use the card payment option with your orderbird MINI, you have to fill in the agreement with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to get to the online form and enter the following information. The most important things at a glance: Atta...
Application for cashless payment: Clubs and associations
Before you can use cashless payment with your orderbird MINI, it must first be registered with our partner Worldline. After you have registered and logged in to the orderbird MINI, you will receive an email with a link. Click on it to go to the online form and enter your business data there. The most important things at a glance: Attachment Attach t...
Application for your card payment: special terms
For some industries or services offered, our card payment partner company Worldline requires additional documentation. Here you will find an overview and can check whether your industry or services are included. Cosmetic Treatments If you offer the following services: tattoos, Permanent make up of any kind, microneedling, Botox and/or fillers Then y...
Application for card payment: Digital signature
Final spurt! Now all that's missing is your signature / the signature of all owners. By clicking on the button "Sign digitally" in the online form of Bambora (Worldline) you will be automatically redirected to the signature page. Otherwise, please go to your mailbox and click on the link in the email which was sent to all signers. Let's go Click on ...
Checking the status of your TSS
After activating your online TSS in Step 1 - Set up your MY orderbird account and activate the online TSE in one step! better make sure that your TSS is active. Click on "TSS" in the menu on the left in MY orderbird. There you see the status of your online TSS: If there is a green dot next to the serial number of the Online TSS, then everything is r...
Where to find the tax ID of your company
You can find your company's tax number in the upper left corner of your last tax assessment notice from the tax office or on the tax number notification letter from the tax office. You can also ask your tax advisor. What does the tax number look like? Depending on the federal state, the tax number has ten to eleven digits. You can recognize the tax ...
My tax number is not accepted!
You are trying to activate your Online TSS on MY orderbird and have entered your company tax number, but the system does not accept your tax number? This is certainly due to the format, since each state has its own format for the tax number. However, only the “standard scheme of the states” is accepted for activating the Online TSS. You can easily a...