Add a deposit and charge it during sale
You create a deposit item directly on your orderbird MINI in the item list. Add a new item as usual and give it a descriptive name, e.g. "Deposit 0.25 bottle" or "Deposit flower bowl €20". If you are working with different deposit amounts, you are able to keep an overview. Select a default tax rate. Correct VAT for deposit items Make sure tha...
Return a deposit
If you want to return a deposit, you select the deposit item you want to return. Select the appropriate item, e.g. "Deposit 0.25 bottle" or "Deposit flower bowl 20 €". Select "Deposit returned". Return the corresponding amount. Done. This is how the deposit return is displayed on the receipt: With 19 % VAT With 0 % VAT...
About handling deposit
Here, you can find out briefly and concisely what you need to know about working with deposits on your orderbird MINI. But first: A fancy disclaimer! Attention! Please take note of the following information: orderbird does not offer legal or tax advice. Everything we write reflects our experience and the experience of our customers. Any informatio...
Add and assign roles
Fill the roles of your employees and collaborators with life and assign rights to the roles. On the orderbird MINI, go to [Menu] > [Settings] > [User management] > [Manage roles]. Create new role Tap on "Add role" at the bottom Set a name for the role. Set permissions for all users assigned this role. Choose from the following: Manage ite...
Add and manage users
Create user profiles for your employees on your orderbird MINI and assign them roles with rights. Open the [Menu] > [Settings] > [User management] > [Manage users] on the device. Create new users Tap on "Add user" at the bottom Enter a name - it must be unique. Set a PIN for the user and enter it a second time for confirmation. Assign right...
Vouchers: A summary
Attention! Please take note of the following information: orderbird does not offer legal or tax advice. Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be considered legal or tax advice. Therefore, it may be that this approach is not applicable to you and you...
Single-purpose Vouchers
In this article, you will learn how to create and bill single-purpose vouchers in orderbird MINI. Attention! Please take note of the following information: orderbird does not offer legal or tax advice. Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be consid...
Multipurpose vouchers
In this article, you will learn how to create and bill single-purpose vouchers in orderbird MINI. Attention! Please take note of the following information: orderbird does not offer legal or tax advice. Everything we write reflects our experience and the experience of our customers. Any information with legal or tax aspects is in no way to be consid...
Receipt for entertainment expenses / Hospitality receipt
In case you need a hospitality receipt, it's just one login away at MY orderbird. Log in and click on "Invoices". You can send the invoice by email via the letter icon in the "Action" column, and your invoice already has a hospitality receipt on it! How to activate or deactivate the hospitality receipt Yes, check this out: Edit invoice form How to ...
Printing a copy of receipts
You have accidentally denied the printout of the receipt or need a copy of the receipt? As long as you have not yet closed the day in your orderbird MINI, you can print out a copy of the receipt directly on the device. This is how it works: Open [Menu] > [Transactions]. Tap on the receipt you want to print. Tap on [Print]. As you can see at the t...
Receipt roll format
Thermal rolls measuring 57 mm wide and 40 mm in diameter fit your orderbird MINI. You can also find this information in the receipt roll compartment of your orderbird MINI. You can find suitable receipt rolls here, for example: https://www.gebongt24.de/rolle-suche-ueber-geraet/kassen-Manufacturer/orderbird/orderbird-mini/...
orderbird MINI Cashbook
What is a cash book? In a cash book you enter the opening and closing balances of your cash, as well as cash withdrawals (e.g. payment for a delivery) or deposits (e.g. change) that you make in your cash register. Do I have to keep a cash book? According to the Application Decree for the Fiscal Code (AEAO) § 146, paragraph 1.4, a cash book must be k...
Negative amounts
If you want to book cash payments on the orderbird MINI, you can do this using a negative amount. Please keep in mind Negative amounts are not listed separately in the reports, but are offset against the sales of the cash register day. This means that the report only contains the sum of income and expenditure. This is how you post a negative amoun...
Add notes to an item
If you want to add a comment or a note to the receipt when ordering, e.g. a customer number or a special request when ordering, you can do this immediately - right when you place the order or in the shopping cart. While you are booking Long tap on an item in the item-overview. Then tap on "Add a comment on the item..." and enter the comment or your...
Ordering and checkout
You can sell your items in no time. Open the day in your orderbird MINI and you're ready to go... Tap on the desired item to add it to the shopping cart. Add more items if needed. Default or custom price For items with custom price you can choose the default price or enter a custom price: This way you can add the same item with different prices ...
Items with a free price: sell, create on-the-go and select existing ones
An item is not yet in the item list of your orderbird MINI, but the customers are already running into you with it? Then you can sell it via a diverse item with free price entry, or even create it on-the-go during the order process. Jump straight to the guide you need: Individual item name, but only once? Do you absolutely need an individual item na...
QR code on your receipts
orderbird MINI comes with an already included online TSS. As soon as you have entered all data on MY orderbird, you can print TSS-signed receipts! But what exactly does a signed receipt look like? This is what a KassenSichV-compliant receipt looks like: The QR code contains all the relevant information for the tax audit to check the receipt for co...
Grant and manage discounts
To give your customers a discount, simply add the corresponding discount to the shopping cart. Give free discount Tap the Discounts category and select Free Discount. Choose the type of discount: "% percent" or "€ amount" and enter the value of the discount. Add a reason for the discount. Be as clear as possible here, this will make your bookkeepin...
Refund in the same shift
Just sold an item and got it already returned? No problem on the same shift in your orderbird MINI! Open [Main Menu] > [Transactions] Open the relevant invoice. You can recognize them by the receipt number. Tap [Refund]. You can only refund an invoice in full, not individual products! Provide a reason for the chargeback. You can choose from "Mist...
Refund from closed shifts
As soon as you have finished the shift in your orderbird MINI, you can no longer refund a transaction. You have three options for refunding after the shift ended. Book a negative price and pay out the amount in cash Tap [€] (at the top of the orderpad). Enter the amount of the refund. Tap [+/-] in front of the entered amount to switch to minus. Sele...
Change calculator
Calculating in the head is not one of your strengths? Why not using the change calculator for cash payments? Go to [Main menu] > [Settings] > [Payments] to activate or deactivate the calculator. And this is how you use the change calculator: Tap on [Charge] to enter the shopping cart. Select your cash payment method. Now the change calculator ...
Enable quick checkout
With quick checkout, you skip the payment overview window and simply select the payment method by selecting the correct payment method and tapping the button. Go to Menu > Settings > Payments and activate "Enable quick checkout" at the bottom to activate quick checkout and bill customers in no time. This is what quick checkout looks like in ac...
Tip query
Are you also happy about a tip? When entering the tip, you have the choice between three freely definable percentages or a free entry. How to set up Activate the query in [Menu] > [Settings] > [Tipping]. Activate the tip input for your desired payment methods. Please keep in mind, that tipping is not possible with vouchers. Set three card paym...
Manage items in your cart
Booked is not yet bought. If you have made a mistake or the customer spontaneously changes his / her mind, you can easily implement the change in the shopping cart. Tap on the shopping cart in the upper right corner to manage the items in the cart. Tap on an item and you can change the quantity. You can delete items from the shopping cart by swiping...
What happens to my TSS if I have internet problems?
Your TSS is an online-TSS. You therefore need a permanent internet connection. According to the cash register security ordinance (KassenSichV), all receipts must have a signature. Thanks to the SIM in your orderbird MINI, this is easier than having to rely on Wi-Fi alone - except for wireless gaps and the like. What happens in case of problems with ...
Invoice payment
If your customers ever pay by bank transfer, or you want to book external payments, e.g. orders from the online store, delivery service, etc., in your orderbird MINI, you can use the "Invoice" payment type. To be able to select "Invoice", you have to activate the payment in the settings first: Manage payment methods. How to create an invoice on you...
Card and contactless payments
When paying by card, you have several possibilities to charge a card. The fastest and easiest for you and your customers is contactless payment. This is also possible via smartphone apps and smartwatches. Contactless payment Using an app or cards that have the NFC symbol, a contactless payment can be made. Here's how: Select the payment method “card...
Use the built-in barcode scanner
The orderbird MINI Version II has an integrated barcode scanner at the top of the device. Scanning items Make sure, that the screen is switched on. Press the button labeled "SCAN" on the left side of your MINI. The barcode scanner at the top is now active and you can scan the item(s). ...
Restrict the use of custom discounts
Should custom discounts only be offered by you or your representative? Then restrict offering them. This is how it works ... Log in as an admin. Tap on [Menu] > [item list] > [Discounts]. Tap on [] at the top, hide Custom Discount and tap on [SAVE]. Done. All employees can now only apply the saved discounts and cannot provide a cus...
Closing the shift
Everyone loves clean bookkeeping! In order to guarantee this and to make your tax advisor happy at the same time, make sure that your checkout day on your MINI ends every day! The automatic daily closing The closure of shift is set to 3 am by default. It keeps your daily reports clean so you avoid two business days merging into one report. Then you ...
eReceipt
Would you like to save more paper? Then use the e-receipt on your MINI! Important: Please contact our support team via email or chat and let us know that you would like to use the digital receipt. We will gladly activate this feature for you. What is an e-receipt? The digital receipt is the environmentally friendly alternative to the paper receipt. ...
Inherit prices and tax rates of the folder to products
Since July 2023 you have the possibility to set prices and tax rates in your item list via the folders. These can then be inherited by the items in the folder. This is how it works Step 1: Set prices and tax rates in the folder. In your MINI, go to Menu > Item list > Folder. Create a new folder or tap on one to edit it. Now, in addition to nam...
Where to "start orders" after payment
Enter Menu > Settings > Start orders in to set whether you want to start selling your items in the default view – in the overview of your item list – or in the last opened folder. With this setting, you can save a lot of time if you mainly sell items from one folder. If you change the setting to "Last opened folder", you will always start the ...
Hide folders
Hide folders that you don't need at the moment to make your item list clearer. This is useful, for example, for seasonal business or special offers. Go to Menu > Item List > Folders. Tap on the eye symbol at the top right to set which folders you want to hide. Hide folders by dragging the slider behind the folder to the left. The slider turn...
Always print a receipt
You would like to fulfil the receipt output obligation of the KassenSichV always in paper form? Go to Menu > Settings > Receipt and select [Always print receipt] to print a receipt automatically after each transaction. You will then not be asked each time whether a receipt should be printed or not....
Customize your receipt and keep it up to date
You have changed your opening hours or want to advertise new offers? This is how you keep your receipt up to date, directly on your orderbird MINI: Go to the menu on the orderbird MINI and tap on [Settings] > [Receipt]. You can configure: Comply with KassenSichV by printing? Then activate "Always print a receipt". Save paper? Then change the tex...
Customize or hide "In-House" & "Take Away" ordering methods
Set the default mode for your sales and set whether you want to allow switching between In-House and Take Away sales or allow only one sales mode. Go to Settings > Orders & Taxes. Move the slider to allow (blue) or disallow (gray) switching between in-house and Take Away sales. If you don't allow it, only one mode will be displayed. Select wh...
Print your logo on the receipts
This is how to put the company logo on the receipts and reports: Login to MY orderbird and go to [Settings] > [Business]. Click on the picture "Upload logo" and choose the file from your computer or smartphone. Please pay attention to the following key points: JPEG or PNG format. The logo must be at least 900 pixels long. The logo must not be lar...
Manage payment methods
You only accept card payments and are tired of mistyping when paying because the cash button is in the way? Or you sell vouchers and want to activate them as a payment method? No problem! This is how to do it: Open Menu > [Settings] > [Payments]. Activate or deactivate the payment methods you would like to use - or not. Only card payments will...
Working with favorites
All your crowd favorites in one place to save you time booking? Say hello to your Favorites folder! Open [Main Menu] > [item list] Tap on [All Items] to choose from the item list, or on [Folder] to go to the items via folders. Tap on the item. Swipe down to the [item list] subfolder and tap on it. Enable “Add to Favorites”. Tap [Save] and you'r...
Change order
Everything is in flow and changing - even your item range and buying behavior. Set the order in which your folders and items should appear - less scrolling means more selling time. Change the order of the folders Open Menu > [item list] > [Folders]. Tap on the icon in the upper right corner. Hold down [=] to the right of the folder name and dr...
SIM card, mobile network and WLAN
WIRELESS INTERNET ACCESS If available, you can easily connect your orderbird MINI to the Wi-Fi. To connect your device to the Wi-Fi, go to the main menu on the top left > [Settings] > [Wi-Fi Settings]. Mobile network The orderbird MINI is delivered with a SIM card already inserted. The network from our provider Truphone is available to you thr...
Darkmode
Woah, please turn off the flashlight! To stop overloading your light-sensitive eyes with the display of orderbird MINI, because: "Quite uncomfortable in dim places or at late hours!", there's now the dark mode! Activate it in the menu > [Settings] and let your eyes breathe a sigh of relief... Now everything is dim and nice. Light sensitives will ...