Do you need a receipt, but your MINI suddenly shuts down while printing? This can happen when using the orderbird MINI outdoors, especially in extreme temperatures such as the cold of winter. This behavior is caused by the thermal printer, which doesn't always handle extreme temperatures well. We can't always compensate for hardware-related errors, but you do have the option of forgoing printed receipts and using the digital version on your device.

You can send receipts by email to your customer: Send receipts by email

Or even easier, use the digital receipt: Digital receipt

We also noticed that the functionality of the devices improves significantly when you…

• protect your device against wind, extreme temperatures and moisture and
• keep it connected to the power supply if possible or ensure that the battery level is always high.