I cannot log in to MY orderbird - orderbird MINI

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I cannot log in to MY orderbird

Written by Jens B.

Updated at June 13th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Starting
    First steps with your orderbird MINI Helpful information to get started Warranty information & care tips Card payment registration TSS and tax number
  • Working
    Deposit Users & Permissions Vouchers Daily work App settings
  • Analyzing
    MY orderbird - Analyze & export sales data MY orderbird - Digital receipts and receipt archive Everything about cashless payment with our partner Worldline American Express DATEV KassenSichV & GoBD Everything about cashless payment with and orderbird MINI our partner Nexi Germany
  • Cashbook
    Starting with your orderbird MINI cashbook Working with your orderbird MINI cashbook
  • Updating
  • Account and Hardware
    Info about your orderbird MINI Your MY orderbird account Multi user: you have more than one MINI device
+ More

Übersicht

Forgot your password? Forgot your email? Wrong email address entered?

You have set up your MY orderbird account, but now the login no longer works? 

Here are three tips that have often helped:

  1. Write your email address exactly as you did when you registered for MY orderbird.
  2. Please keep in mind, that the email address is case-sensitive.
  3. Make sure that no spaces are used (e.g. at the beginning or end).

Forgot your password?

Open MY orderbird and click on "Forgot password". You will receive an email to create a new password.

Please remember that you have the same credentials for MY orderbird and your orderbird MINI, thus the new password will apply to both.

MINI_myob_DE_Launch_PWvergessen_200420.png

Forgot your email?

Send us a message or contact us via chat , and we will help you out.

Please remember that you have the same credentials for MY orderbird and your orderbird MINI, thus the new email will apply to both.

Wrong email address entered?

 Chat with us, so that we can enter and save your correct email address.

orderbird access login failure troubleshooting

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About orderbird

With over 17,000 customers — restaurants, cafés, bars, clubs, and beer gardens — orderbird is one of the leading Point of Sales systems for the hospitality industry in Europe. With the mobile POS system orderbird MINI, orderbird also offers a smart cash register solution for service providers, retailers, mobile hospitality, and the crafts.

orderbird was founded in 2011 and today employs more than 120 people.

Address

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Phone: 030 208 983 098

Opening hours

Monday: 09:00 - 18:00 Uhr
Tuesday: 09:00 - 18:00 Uhr
Wednesday: 09:00 - 18:00 Uhr
Thursday: 09:00 - 18:00 Uhr
Friday: 09:00 - 18:00 Uhr
Saturday: Geschlossen (außer Notfall-Support)
Sunday: Geschlossen (außer Notfall-Support)


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