Account and Hardware - orderbird MINI

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Account and Hardware

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Starting
    First steps with your orderbird MINI Helpful information to get started Warranty information & care tips Card payment registration TSS and tax number
  • Working
    Deposit Users & Permissions Vouchers Daily work App settings
  • Analyzing
    MY orderbird - Analyze & export sales data MY orderbird - Digital receipts and receipt archive Everything about cashless payment with our partner Worldline American Express DATEV KassenSichV & GoBD Everything about cashless payment with and orderbird MINI our partner Nexi Germany
  • Cashbook
    Starting with your orderbird MINI cashbook Working with your orderbird MINI cashbook
  • Updating
  • Account and Hardware
    Info about your orderbird MINI Your MY orderbird account Multi user: you have more than one MINI device
+ Mehr

Info about your orderbird MINI

  • Switching on orderbird MINI is not possible
  • Accessories for your orderbird MINI
  • Replacement of your orderbird MINI
  • How to change the receipt roll
  • Problems with printing?
  • Recommending orderbird MINI is worthwhile
  • The orderbird MINI basics
  • Security Check
  • No internet connection? Check power saving mode!
  • Why does my MINI shut down when printing?

Your MY orderbird account

  • Important things if you change the name or the ownership of your company or sell your device
  • Question, problem or feedback? Chat with us!
  • Change your bank information in MY orderbird
  • I did not receive the activation email
  • I cannot log in to MY orderbird
  • Your orderbird invoices in MY orderbird
  • How to change your MY orderbird e-mail address
  • All about your license
  • I made a typo in my email address during registration
  • The EU Data Protection Regulation (GDPR) - Information and DPA download
  • I can't login to the iOS app!

Multi user: you have more than one MINI device

  • How can I easily associate multiple orderbird businesses in MY orderbird?
  • How to copy your item list from one device to another

Popular Articles

  1. The obligation to issue receipts in Germany (Belegausgabepflicht)
  2. Step 1 - Set up your MY orderbird account and activate the online TSE in one step!
  3. DATEV setup Step 1: MY orderbird
  4. I cannot log in to MY orderbird
  5. Step 4 - Add your item list: Folders and items
  6. Question, problem or feedback? Chat with us!
  7. Warranty and Care
  8. Step 3 - First Login on your orderbird MINI
  9. CSV export: advanced sales analysis

Über die orderbird GmbH

Mit über 17.000 Kunden – Restaurants, Cafés, Bars, Clubs, Eisdielen und Biergärten – zählt orderbird zu den führenden Kassensystemen der Gastronomiebranche in Europa. Mit der mobilen Kasse orderbird MINI bietet orderbird darüber hinaus auch eine smarte Kassenlösung für Dienstleister, den Einzelhandel und das Handwerk.

Die orderbird GmbH wurde 2011 von Jakob Schreyer, Bastian Schmidtke, Patrick Brienen-Lucius und Artur Hasselbach gegründet und beschäftigt heute mehr als 130 Mitarbeitende.

Adresse

orderbird GmbH
Ritterstraße 12
D-10969 Berlin
Tel.: 030 208 983 098

Öffnungszeiten

Montag: 09:00 - 18:00 Uhr
Dienstag: 09:00 - 18:00 Uhr
Mittwoch: 09:00 - 18:00 Uhr
Donnerstag: 09:00 - 18:00 Uhr
Freitag: 09:00 - 18:00 Uhr
Samstag: Geschlossen (außer Notfall-Support)
Sonntag: Geschlossen (außer Notfall-Support)


© 2026 orderbird GmbH
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